PLEASE NOTE: The current turn-around time of when an order is placed within our system and when the order ships from our warehouse is approximately 3-5 business days.
Help us provide you with the best possible service; we ask that you keep this 3-5 business day lead time in mind when placing your orders.

The current turn-around time of when an order is placed within our system and when the order ships from our warehouse is approximately 3-5 business days.

Customer service


From a friendly voice to greet every incoming phone inquiry to our skilled team of dedicated sales agents, PreGel values the cardinal notion of offering absolute customer support. We go above and beyond to provide premiere services and showcase the kind of quality performance we would expect as a client. We aim to be a resource for products, supplies, information, innovation, longevity, and success. Ultimately, we intend to be a reliable aid in maintaining the integrity of your dreams realized.


Contact Customer Service

Tel: 704-707-0300

Email: sst@pregelamerica.com

For assistance with online account access, please contact:

Tel: 704-707-0300

Email: shop@pregelamerica.com

To update your main billing address, please contact:

Tel: 704-707-0300

Email: shop@pregelamerica.com
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