Please see our updated order and shipment lead times

Important Notice: Order and Shipment Lead Time Update



Our PreGel team members strive to provide you, our customers, exceptional service every day. With time, you have become accustomed to the high caliber of service provided.

At the very moment when our country is in the process of re-opening and you are preparing for what is expected to be a busy summer season, technical issues beyond our control have caused delays in orders leaving our warehouse.

Currently, the turn-around time of when an order is placed within our system and when the order ships from our warehouse is approximately 7-10 business days.

At this time, PreGel recommends that you place your orders with this 7-10 business day lead-time in mind to avoid being out of inventory.

We appreciate your continued patience and understanding.

Customer service


From a friendly voice to greet every incoming phone inquiry to our skilled team of dedicated sales agents, PreGel values the cardinal notion of offering absolute customer support. We go above and beyond to provide premiere services and showcase the kind of quality performance we would expect as a client. We aim to be a resource for products, supplies, information, innovation, longevity, and success. Ultimately, we intend to be a reliable aid in maintaining the integrity of your dreams realized.


Contact Customer Service

Tel: 704-707-0300

Email: sst@pregelamerica.com

For assistance with online account access, please contact:

Tel: 704-707-0300

Email: shop@pregelamerica.com
Loading
Loading