THANKSGIVING HOLIDAY CLOSING: Our PreGel offices will be closed Thursday, November 28th and Friday, November 29th in observance of the Thanksgiving holiday. No orders will be placed, processed or shipped during this time. Please help us provide you with the best possible service by keeping these dates in mind when placing orders.

THANKSGIVING CLOSING: PreGel’s offices will be closed Thursday, November 28th and Friday, November 29th.
Please keep these dates in mind when placing your orders.

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Customer service


From a friendly voice to greet every incoming phone inquiry to our skilled team of dedicated sales agents, PreGel values the cardinal notion of offering absolute customer support. We go above and beyond to provide premiere services and showcase the kind of quality performance we would expect as a client. We aim to be a resource for products, supplies, information, innovation, longevity, and success. Ultimately, we intend to be a reliable aid in maintaining the integrity of your dreams realized.


Contact Customer Service

Tel: 704-707-0300

Email: sst@pregelamerica.com

For assistance with online account access, please contact:

Tel: 704-707-0300

Email: shop@pregelamerica.com

To update your main billing address, please contact:

Tel: 704-707-0300

Email: shop@pregelamerica.com
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